5/5 stars minus the fact that this location is in North Adams, and other locations have a higher volume coming in and a higher volume on the shelves, so there is constantly a lot of stuff and constantly a lot of new stuff to choose from; you can't expect this in North Adams. Also, largely due to the economic status of the area, you do not tend to find medium or high-value items being donated often. Other Goodwill locations keep their entire store absolutely stacked because they get a high volume of medium and high quality donations; so, undoubtedly, it is much harder to regularly find great items here. With that said, it's a Goodwill and I've managed to get plenty of good things here by going on a very regular basis; and the staff all have a great attitude and are very friendly and upbeat about their job. There's really nothing wrong with this location. Check the clothes for stains, rips, etc., Save your receipts on electronics -- I've purchased several broken items -- including an 8 dollar vacuum which I lost the receipt for. They've also charged me too much on clothes on a couple of occasions when a new person working wasn't comprehending the details of the day's particular sale -- but it was only a dollar or two and wasn't worth arguing for it. The people that work here are very nice.
Nice people working. It's a Goodwill. Not much to say. It's clean. :)