I was with this company for more than 20 years. I decided to close my accounts and due to an error which the bank doesn't acknowledge as a bank error I was charged and then given the run around by the bank manager, Matt. I will pay the $37 over which is so important to them that they would sour a 20 year business relationship. After thinking I closed my account I stopped receiving statements and other correspondence from TD Bank. 6 months later I receive a collections letter.
Whether or not Matt was able to help me, he should have been honest. Instead he sent me back and forth with the recovery department because he was not professional or mature enough to handle the situation. I WILL SURELY NEVER BE A CUSTOMER AT TD BANK AGAIN.
Dishonesty is what you get at least from the Mammoth Rd. branch.
I was with this company for more than 20 years. I decided to close my accounts and due to an error which the bank doesn't acknowledge as a bank error I was charged and then given the run around by the bank manager, Matt. I will pay the $37 over which is so important to them that they would sour a 20 year business relationship. After thinking I closed my account I stopped receiving statements and other correspondence from TD Bank. 6 months later I receive a collections letter. Whether or not Matt was able to help me, he should have been honest. Instead he sent me back and forth with the recovery department because he was not professional or mature enough to handle the situation. I WILL SURELY NEVER BE A CUSTOMER AT TD BANK AGAIN. Dishonesty is what you get at least from the Mammoth Rd. branch.