Mark is extremely knowledgeable but the organization of the business is maddening. My appointment that I couldnt get until July, was cancel days before and my wife and I have been calling everyday leaving voicemails for a week and a half with no call back so far. He has put us in a really bad spot since our taxes take a lot of work and now we either have to wait, which is not really and option, or find someone else last minute that we don't know. How does it take so long to call someone back or answer a damn phone call!? The worse thing is I had recommend him to others, needless to say I have told them to beware.
All USA
Mark is extremely knowledgeable but the organization of the business is maddening. My appointment that I couldnt get until July, was cancel days before and my wife and I have been calling everyday leaving voicemails for a week and a half with no call back so far. He has put us in a really bad spot since our taxes take a lot of work and now we either have to wait, which is not really and option, or find someone else last minute that we don't know. How does it take so long to call someone back or answer a damn phone call!? The worse thing is I had recommend him to others, needless to say I have told them to beware.