We had Nickerson replace the windows in our home a year ago, we are still waiting on them to finish the job. The shingles put over the bay window do not match the ones on our roof because they were not availible at the little Hyannis Home Depot but were availible at the Wareham store at the time of installation which took place months after contract was made to do the work. I have pointed this out to the company by phone, text and email, over the last year. The response (email which I still have) was for me to go to the Wareham store and purchase them myself at which time they would replace the shingles with the correct color. Well, I made the trip to Wareham HD purchased the shingles and pack of hip/ridge. Since then I have called and left several messages with an employee who said they would deliver the message and even confirmed the email about them replacing the shingles. I have had no call back or email about completing the work. The balance has been paid in full a year ago and I am not happy. Furthermore my wife is not happy that the new windows are hard to close all the way making it difficult for her to lock.
Very sad because I want to support our hardworking local contractors and did like the attitude and work ethic of the crew that did the installation.
All USA
We had Nickerson replace the windows in our home a year ago, we are still waiting on them to finish the job. The shingles put over the bay window do not match the ones on our roof because they were not availible at the little Hyannis Home Depot but were availible at the Wareham store at the time of installation which took place months after contract was made to do the work. I have pointed this out to the company by phone, text and email, over the last year. The response (email which I still have) was for me to go to the Wareham store and purchase them myself at which time they would replace the shingles with the correct color. Well, I made the trip to Wareham HD purchased the shingles and pack of hip/ridge. Since then I have called and left several messages with an employee who said they would deliver the message and even confirmed the email about them replacing the shingles. I have had no call back or email about completing the work. The balance has been paid in full a year ago and I am not happy. Furthermore my wife is not happy that the new windows are hard to close all the way making it difficult for her to lock. Very sad because I want to support our hardworking local contractors and did like the attitude and work ethic of the crew that did the installation.