It starts with a Saturday Morning appointment for a detailing and to have my windows Tinted.
At 7am I receive a phone call telling me that their loaner vehicle, which is very nice of them to provide if you spend over a certain dollar amount on your service, had it's check engine light on and wouldn't be available. I informed the gentleman that I would be able to use my wife's car, and that I can still drop my vehicle off.
30 minuted later I then receive another phone call where I'm told that the tint guy was sick and throwing up all night, so he won't be able to make it in.
True or not, it is inconvenient and interferes with my schedule, so I ask if I can reschudle the appointment... and the next available weekend slot is 2 weeks from that date.
Unhappy with this situation, I shop around and find another place to tint my car, but I decide to stick with Toy to get my car detailed.
I drop my car off in the AM, and have my wife take me to work, so the vehicle was available to them the entire day.
My #1 look at to see if a person did a good job detailing a vehicle is the inside of the windows... and I found that they were all streaked and smudged, with almost none of the film that had built up on them cleaned off. Further investigation found that there was significant amounts of smudges and grime still on the rims, inside the door was not cleaned, nor was on the sides of the seats wiped down.
All in all it was a troublesome scheduling experience, and a shoddy servicing.
The gentleman behind the counter was courteous and nice however.
All USA
It starts with a Saturday Morning appointment for a detailing and to have my windows Tinted. At 7am I receive a phone call telling me that their loaner vehicle, which is very nice of them to provide if you spend over a certain dollar amount on your service, had it's check engine light on and wouldn't be available. I informed the gentleman that I would be able to use my wife's car, and that I can still drop my vehicle off. 30 minuted later I then receive another phone call where I'm told that the tint guy was sick and throwing up all night, so he won't be able to make it in. True or not, it is inconvenient and interferes with my schedule, so I ask if I can reschudle the appointment... and the next available weekend slot is 2 weeks from that date. Unhappy with this situation, I shop around and find another place to tint my car, but I decide to stick with Toy to get my car detailed. I drop my car off in the AM, and have my wife take me to work, so the vehicle was available to them the entire day. My #1 look at to see if a person did a good job detailing a vehicle is the inside of the windows... and I found that they were all streaked and smudged, with almost none of the film that had built up on them cleaned off. Further investigation found that there was significant amounts of smudges and grime still on the rims, inside the door was not cleaned, nor was on the sides of the seats wiped down. All in all it was a troublesome scheduling experience, and a shoddy servicing. The gentleman behind the counter was courteous and nice however.