Robinsons Hardware

I tore my screen about two months ago and noticed that this store got good reviews. I brought the screen in to be repaired and had to pay for the work upfront and in full. I was told it would take approx. 6 weeks. Two months later I did not hear anything so I called and was told it was not done and did not know the status of it. I was informed I would be called the following week. I received a call a week later and was told they only had two pieces of my screen and asked if I had the other two. I had dropped off all of the parts of my screen, so they had lost two parts. I was also informed that they couldn't fix the screen. In addition to losing parts of my screen, I have now waited over two months to be told it cant be fixed! I am not sure why I was not informed of this when I dropped the screen off. I am extremely frustrated, especially since I have to go pick up what is left of my screen that was not lost, and go somewhere else to get a new screen. This will now take more time out of my schedule AND I still can't open my window because I don't have a screen.