Raymour & Flanigan Furniture and Mattress Store

I can't say enough great things about this store and the customer service! I purchased a bed here and had a wonderful experience. I didn't like some of the firmness of the mattress and they let me switch it out till it was the perfect one. I dealt with Beth in the Attleboro store. She was very patient and great to work with. If only everyone was this great at top notch customer service. Thank you for a great experience Beth!!! I highly recommend this store. I also wanted to include that they are not pushy like most furniture stores. The experience I would give is 10 stars it I could.

We liked the couch. We placed the order in store. Delivery was scheduled for Sunday. We received a call on Saturday saying Delivery will be between 11 & 2 PM. We were not available in that time frame. I requested delivery scheduler to offer some other time frame on Sunday. But she was very adamant about not giving other time frame. Received a call from North Attleboro store, they were happy to cancel the order but not to offer any other timeframe for delivery. It was very disappointing experience. I hope management understands this and work with customers to schedule delivery. And this is very important in the age of Amazon and Wayfair.