Park Ave Market-Ace Hardware Inc

46 Park Avenue, South Weymouth, Weymouth
Website: acehardware.com
Phone: +1 781-335-3338

Categories: Establishment  Hardware store  Home goods store 

Suggest updates

Reviews

1
Apr 12, 2018

Jackie MacNeil

I had an awful experience horrible customer service no manners and extremely disrespectful. I went in after a long day of work on the phone (with my mom who was was watching my sick toddler) to check in and let her know I was on my way! I'm standing at the counter waiting to be helped patiently as two employees chat in the corner. I am in a rush to grab my daughter feeling awful because she's sick and wants her momma, and no one will help me. Finally I said hi because I thought they didn't realize I was waiting. They continued to ignore me... the business owner comes around the corner and asks the two employees what's wrong with them! The older kid says he won't help anyone while they are on the phone because it's rude! It is rude, but I am checking on my little human not chatting with my girlfriends about nonsense! They didn't bother to suggest getting off the phone didn't bother to help me because I am a paying customer nothing. The guy just sat there flipping a baseball bat ignoring me! They don't know what my reasoning is for being on the phone or me as a person and they didn't care! All they cared about was the fact that I was on the phone! I am usually the first person to apologize for being on the phone but I didn't get a chance! I said something along the lines of "I'm checking on my daughter after a long day of work and your in turn going to be rude in a place of business to me as a paying customer?" Yes at that point I have an attitude back after receiving one! I was there getting my husband a pack of smokes and the young kid handed me the wrong ones, in frustration I rudely said "I said regulars please!" The please was in an effort to take back my attitude towards the kid because he just seem extremely uncomfortable with the entire situation! I was then asked to leave by the business owner! Did I mention that she was yelling at me for being rude (because I was on the phone)! I asked her if she was the manager and she said she was the owner! A phone call really???? I wasn't even talking and no one was helping me! They have no idea what my next move was! What if I put it down as someone came to help! They didn't bother to find out! It's disgusting the disrespect I received for trying to Be a good mom over a fantastic customer!!

4
Sep 11, 2018

lester holzapfel

Warm place for little things for the house as well as nuts and bolts and weather Goods


Write a review

The nearest companies