The dental office doesn't even deserve one star, but I can't post without at least one. I am appalled at the barriers to health care access I encountered trying to make a dental appointment. I was told I could not schedule an appointment without a copy of my dental records from my previous dentist. (These records had already been sent by e-mail, and my previous dentist even telephoned them to ensure that were received). I asked "what if I hadn't been to a dentist in the past few years and there were no records, could I make an appointment?" and the answer was yes, but since I had been seen by a dentist within the past 5 years, their 'protocol' was no records, no appointment. How absurd !!!
The dental office doesn't even deserve one star, but I can't post without at least one. I am appalled at the barriers to health care access I encountered trying to make a dental appointment. I was told I could not schedule an appointment without a copy of my dental records from my previous dentist. (These records had already been sent by e-mail, and my previous dentist even telephoned them to ensure that were received). I asked "what if I hadn't been to a dentist in the past few years and there were no records, could I make an appointment?" and the answer was yes, but since I had been seen by a dentist within the past 5 years, their 'protocol' was no records, no appointment. How absurd !!!