Lucky Kitchen

Located in Springfield on Berkshire ave. This is my favorite small business for Chinese food. The prices are very reasonable and they give you a huge helping of food. It's an amazing restraunt and the owners are very friendly. I highly recommend this place if your in the area or passing through Springfield. I no longer live in Springfield but still go there for their great tasting food.

Absolute trash. RUBBISH CUSTOMER SERVICE. GARBAGE DELIVERY. Ordered food, waited an hour, got a call saying they were at my door. They werent so I waited 3 minutes thinking they were around the corner. No one showed up, so I called the restaurant, they ensured me the driver was on the way. Waited another hour, no one showed up, called again, no response. Called back the next night and asked to speak to a manager and was told I couldnt do that. Asked when the manager would be in, they didnt know. Asked them if it was worth losing a customer they asked me who I was in a snotty tone and said I didnt need to talk to a manager, then hung up on me. Will never order or eat from there ever. 1st and last experience considering they didnt even try to rectify the mistake.