This car buying experience and the customer service I received was off the charts! I have been wanting to buy a VW Beetle convertible for awhile but it needed to be in the right price range for me with good mileage and condition and it had to be a standard. Hard to find until I saw this car. I checked out the Imotobank website and reviews and decided to give them a call. I asked Philip if the car was still available and wanted to arrange a visit. I live in Maine and the car was in MA. Philip shocked me by offering to drive the car to Maine along with picking up a furniture order from the warehouse for my boyfriend and deliver both to us in Maine at 2 different locations! After talking with Philip I felt confident that this was a deal of a lifetime and had to take him up on his offer. Wait it gets even better. He called me back and told me that after checking the beetle over they felt I should have new tires and put them on ....free of charge! As I waited for the delivery of my car they called me with updates as to where they were and when they would be arriving with my vehicle and my boyfriends furniture. This whole experience has been nothing but pleasurable and I am driving my dream car with my dog! Way to go Imotobank! This is out of the box customer service and I thank your whole team. Blair who delivered my car to me was equally just as professional as Philip and even left me sunscreen in the car. Thank you all! Eve
All USA
This car buying experience and the customer service I received was off the charts! I have been wanting to buy a VW Beetle convertible for awhile but it needed to be in the right price range for me with good mileage and condition and it had to be a standard. Hard to find until I saw this car. I checked out the Imotobank website and reviews and decided to give them a call. I asked Philip if the car was still available and wanted to arrange a visit. I live in Maine and the car was in MA. Philip shocked me by offering to drive the car to Maine along with picking up a furniture order from the warehouse for my boyfriend and deliver both to us in Maine at 2 different locations! After talking with Philip I felt confident that this was a deal of a lifetime and had to take him up on his offer. Wait it gets even better. He called me back and told me that after checking the beetle over they felt I should have new tires and put them on ....free of charge! As I waited for the delivery of my car they called me with updates as to where they were and when they would be arriving with my vehicle and my boyfriends furniture. This whole experience has been nothing but pleasurable and I am driving my dream car with my dog! Way to go Imotobank! This is out of the box customer service and I thank your whole team. Blair who delivered my car to me was equally just as professional as Philip and even left me sunscreen in the car. Thank you all! Eve