Hyatt Place Marlborough / Apex Center

Spent the night with a friend for a girls night and to relax since I’m going through chemo. I call to check that our suit has a bathtub bc I’m not able to take a shower and was assured. When we got to our room no bathtub only shower. Call front desk and was told no rooms with a bathtub was available. So we go down to the pool so I can sit in the hot tub to help relax my muscles...no hot tub, again i had previously called double checking there was a pool, it would have been nice if they had given me a heads up that there was not hot tub since every other hotel typically have both. We order dinner from their pathetic menu and are told we have to go to front desk to pick it up. Food was ice cold like they just took it from fridge to the to go box they put it in. So our night away from kids and relaxation was a total bust. I was so looking forward to it with all the stress from the cancer and the toll on my body, just wanted a hot bath, good food that could be brought to us, and it was awful! Waste of money, don’t believe what they say, so disappointed!