Hudson Appliance

Had a great experience here. We had the service team come out and assess our 6 year old dryer. It needs enough work we decided to get a new one. In the store the sales rep, Derek was very helpful and knowledgeable. It seemed like he would have been just as happy if we had stayed with repairing the old unit as buy a new one. We ended up getting a new dryer and dishwasher and very happy with our decision.

Not sure why this company had existed this long... no ownership.. schedules r always busy.. usually 4 to 6 weeks. Worked with them with my dishwasher issue.. it is going on for 8 weeks.. still not resolved.. Update : I got a call after I had placed the review online..She was very angry that I had put review comments as I feel about their service. They are working on Clothing Washer issue..They are supposed to get a part for it after initial screening. I had put the review comments about other service request.i.e. dish washer..Now, they do not want to continue my clothing washer service ticket..I had asked her the reason for it..She mentioned about the review comments.. If you cannot do a good job in the service industry, why do you even accept so many service requests..Accept only work load what you can offer the best service..