Hand & Stone Massage and Facial Spa

Theresa is the best. I joined the club because of her.

I have had an excellent experience each time I go. I see Donna when I book in advance but tonight I called last minute and booked with Tatiana. She did an amazing job. I am particular and she listened to my requests and feedback without any hesitation. She will be added to my go to list!!

Do yourself a favor and don't get the monthly/annual membership here. After one of the estheticians forcefully moved my 5 year old off of a chair using her two fingers under my daughter's ponytail (yes I brought her to the appointment, I had to-it was for my eye brows and my husband got called into work), I complained to the manager who then told me that my children and I were lying about the situation and that it didn't happen at all, said she fully stands behind her staff. I should have called the police but I did not, stupid me! This prompted me to cancel my membership. I was unable to cancel it right away because there was a holiday which prevented the payment from successfully going through and my card was put on hold, along with the membership. I had a service already paid for and scheduled shortly after that, was told I could not use it because the account was on hold, even though I had paid for it already, forcing me to reschedule. I rescheduled for the following Sunday, which was supposed to be with the same woman I had initially scheduled with and learned it was with a male massage therapist, which I am not comfortable, the receptionist tried to convince me that he was great, blah blah-I said no. She then transfers me to someone higher up than her who says everyone else is completely booked and I will have to reschedule AGAIN. Mind you, I am a mom of three, my husband works 6 days a week, overnights, so he sleeps during the day. Just ridiculous. I drove over there today and put my request in for cancellation. WARNING DO NOT GO TO THIS SPA!