When I moved to Worcester I started going here for my regular cleanings. At first things were okay, but after a while my husband and I started having regular issues. One time my husband received someone else's statement. We had multiple occurrences where they tried to bill us for things we had already paid. At one point we actually had to contact our bank to send modified statements to prove payments made.
On a personal note, I never really felt invited in this office; I often felt like I was an inconvenience to them while there. We finally decided to change our dentist. On a positive note, Dr. Gandhi is a very nice dentist and good at what she does. She's the only thing I will miss.
If you go here, please be sure to double check what your insurance covers before allowing them to do anything in your mouth. My insurance only covered one x-ray procedure a year, but they did it twice in one year and now I'm stuck paying for the second one. My own responsibility - I'm sure - but make sure *you* know what you are covered for because they don't seem to be watching out for you at this office.
All USA
When I moved to Worcester I started going here for my regular cleanings. At first things were okay, but after a while my husband and I started having regular issues. One time my husband received someone else's statement. We had multiple occurrences where they tried to bill us for things we had already paid. At one point we actually had to contact our bank to send modified statements to prove payments made. On a personal note, I never really felt invited in this office; I often felt like I was an inconvenience to them while there. We finally decided to change our dentist. On a positive note, Dr. Gandhi is a very nice dentist and good at what she does. She's the only thing I will miss. If you go here, please be sure to double check what your insurance covers before allowing them to do anything in your mouth. My insurance only covered one x-ray procedure a year, but they did it twice in one year and now I'm stuck paying for the second one. My own responsibility - I'm sure - but make sure *you* know what you are covered for because they don't seem to be watching out for you at this office.