The Gilded Lily

Placed an order early Saturday (10:30-11am) for same day delivery. Received confirmation email. 3:30p I received an email for a refund. They were out of stock of the flowers I ordered. Rather than call or ask if I could change flowers, they cancelled my order, didn't notify me until 4 hours later and it was too late to resend or call a different florist. I immediately called, left my information on answering machine and have since received any call back from them. Very disappointed since they seemed to have such great reviews. Should not advertise products or offer services they are not capable or equipped to fulfill.