First Citizens' Federal Credit Union Hyannis Branch

I have had an account at First Citizen's Federal Credit Union for 20+ years and have had nothing but great experiences there. I have multiple accounts and have gotten car loans through them. The tellers are always very helpful and pleasant and their loan officers are great.

We shut down our business account with them about 8 months ago, a month after that they reported a $95 fee to chex systems, not even a week passes before we pay that fee and settle our debt given it was a mistake on our end. Here we are 8 months later, unable to open another bank account because of them. Ive called and called, wasted to much time getting them to handle there problems, they dont even know whats happening. This has cost us to much money for me to ignore