CareOne at Northampton

My mother and many other folks have worked at this building for 30+ years. I started here in 2004. The company is great to work for. The staff is like family here. I have had many of my family members come in for Rehab stays as well as Long Term stay from Great Aunts, to both sets of Grandparents to more recently my own father. We couldn't have chosen a better place to take care of our father in his last hours. We wouldn't send our family any where else. The facility is clean, food is amazing and the staff are the most caring I have ever met.

Wish there was a 0 rating. This place is horrible. Very neglectful. Incompetent nurses/doctors. We had one of our disabled family members come in for physical therapy, and we ended up removing him from this facility due to a severe pneumonia he had developed and on top of that a very bad fall where he had fractured his nose and more. Because there was so much negligence, his pneumonia wasn’t being taken care of at all. He was transferred to a hospital and put in the ICU. If we didn’t take him out, we most definitely would’ve lost him at this facility. Please don’t place your family members here.

Absolutely dreadful. Could not get my mom out of there fast enough. 2 adjoined rooms sharing a bathroom, dirty, minimal to NO rehab provided. Agency staffing as they cannot hold on to staf, the food was horrid....list goes on. Stay away!!!