Auto Werks / 24 HOUR EMERGENCY SERVICE

I cannot believe anybody could be so rude, never ever in my life. The owner Dave I don’t think he knows what customer service is. He has had our car for 10 days, he never gave us an extimate as to how much is going to cost to repair, did not give us a time frame as to when he was going to finish the work, when my husband calls he is not available to be spoken to. We have had a rental car this whole time and paying on it. All my husband wanted to find out was whether he was going to finish the work today so we can return the rental before the holidays. He got on the phone so upset, yelling, raining insults at my husband telling him “normal people” don’t call the shops as often as he is doing and that he doesn’t have the right to call the shop asking when he is going to be done. PLEASE STAY OUT OF THERE. DAVID IS RUDE!!!!!!!