Andover Eye Associates and Optical Center

In summary, I agree with TheCharmngcharmed1's review of the receptionists. Please read on. I really appreciate Dr Chin's service, I've been seeing him for a few years and he's been helpful and thorough with responding to any concerns/questions I had raised. However, I have to leave a 1 star review as I don't appreciate the help I've received from the front desk. The conversations I've had with them, have always portrayed a sense of entitlement (quite the contrary to Dr Chin's approach or the optical store's approach). They're not entitled to my business, especially when it's difficult to work with them to schedule appointments. I'm also not a fan of being put on hold for minutes on end, nearly each time I call, just send me to voicemail or take my number down.